I know my sign in name and password, but can't sign in - you might have multiple accounts (and not even know it).įollow these steps to sign in to the correct Skype account:

Check your Skype version, (sign in is disabled for older unsupported versions).My birthday is wrong, I'm actually an adult.My account has been restricted or temporarily suspended.

If you’re having problems signing in, first make sure you’re using the latest version of Skype, your system meets the minimum requirements for running Skype, and that you have the latest software updates and hardware drivers for your computer.